GameStop Puts Unlimited Used Game Service On Hold

The company apparently wasn’t fully ready for the program.

By Andy Hoover. Posted 11/14/2017 19:30 Comment on this     ShareThis

GameStop recently announced its PowerPass program, a service that would let customers check out used games from their stores for six months, after which they could keep a single used game. The program cost $60 and had already seen a limited launch ahead of the previously scheduled November 19 roll out. However, the company has now announced they will be postponing the PowerPass due to technical limitations.

“We have elected to temporarily pause the roll out of the new PowerPass subscription service, based on a few program limitations we have identified,” a GameStop representative told Kotaku. “We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service.”

Stores have already been instructed to remove signage and literature related to the program. For customers who had already purchased the program, they will be granted a full refund and allowed to pick any used game of their choosing for the inconvenience.

The fact that stores were told to hold onto the signs suggests GameStop hopes to bring back the service at some point, though nothing has been said about when that may be.

Source: Kotaku

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